![]() Make sure the camera is properly connected and you are using the right camera power supply. If you are having an issue with video loss with a camera that did not come with your initial system purchase, check if this camera is compatible with your system.Ĭlick on the link to check your Night Owl Camera Compatibility For more information on how to do this, refer to your product’s manual on our support site. If that does not work, perform a Factory Reset. Please try resetting the Image settings for the channel. If this second camera displays a purple/pink tint, that indicates it may be an issue with that channel or channel’s settings. Connect a known working camera to the channel where the malfunctioning camera was.If the camera still has an issue on the new channel, then the issue is the camera. If the camera does not have a purple/pink tint when connected to the new channel, then the issue is not with the camera. ![]()
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